Assessor Resource

MSACMG804A
Develop the value chain

Assessment tool

Version 1.0
Issue Date: May 2024


This unit covers the further development of the value chain. It applies where the value chain has been analysed and mapped and is being managed. This unit is more about the relationships along the value chain than the direct flow of value, materials or goods. All value stream members are potentially covered.

The unit applies to managers and people with a similar sphere of influence and scope of authority and responsibility who are familiar with competitive manufacturing, value stream mapping and an ability to relate to personnel in external organisations. Where this is not the case the following units may be completed to supply the necessary skills:

MSACMS601A Analyse and map a value chain

MSACMC610A Manage relationships with non-customer external organisations.

The equivalent team leader level unit to this unit is MSACMG704A Facilitate improvements in the internal value chain.

This unit may also be applied to service organisations applying competitive manufacturing principles.

This unit covers the development or further development of a positive relationship with all value chain members so that they can work cooperatively to their mutual benefit and so deliver better value for the customer.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Demonstrates skills and knowledge required to:

critically review value chain relationships and maximise the benefit flowing from them.

In particular look for evidence of:

consensual improvements across the value chain

critical evaluation of the strengths and weaknesses of the value chain and its members.

Context of and specific resources for assessment

Assessment may occur on the job or in an appropriately simulated environment. Access is required to real or appropriately simulated situations, including work areas, materials and equipment, and to information on workplace practices and OHS practices.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

Access must be provided to appropriate learning and/or assessment support when required. Where applicable, physical resources should include equipment modified for people with disabilities.

Method of assessment

Assessment must satisfy the endorsed assessment guidelines of the Manufacturing Training Package.

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of underpinning knowledge.

Assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application.

Assessment may be applied under project related conditions (real or simulated) and require evidence of process.

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.

Assessment may be in conjunction with assessment of other units of competency where required.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

decision making

prioritisation

communication at all levels

negotiation

situation analysis

Required knowledge

competitive manufacturing principles

organisational goals and processes

continuous improvement and the workplace improvement processes and procedures

value chain members' processes

approval processes within organisation

cost/benefit analysis methods

methods of determining the impact of a change

communication methods

customer perception of benefits

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Codes of practice/standards

Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used

Health, safety and environment (HSE)

All changes implemented are expected to be at least neutral, or preferably beneficial, in their impact on health, safety and environment

Areas of interest

Areas of interest include:

commercial and contractual relationships with value chain members and include common regulatory and commercial frameworks

Change

Changes may:

be to plant, procedures or practice

arise from continuous improvement (or an improvement event/project

have been intended to make an improvement or to implement new products, technology or systems

include the implementation of a change

Changes do not include an engineering review of a major capital expenditure or similar review

Presentation of information

Information may be presented:

in terms of graphs or other appropriate visual forms

Stakeholders

Stakeholders include:

work team members, value chain members as well as other stakeholders

Results of change

Results of change may include:

an initial improvement followed by a return to previous performance

a change which has resulted in continued improvement

continued detriment or other variations over time

Improvements

Improvements may:

be to process, plant, products, procedures or practice

include changes to ensure positive benefits are maintained

Manager

Manager may include:

any person who may have either a permanent or an ad hoc role in facilitating the function of multiple teams in a workplace, departments or entire organisations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify areas which could be improved 
Develop position of own organisation with regard to these areas 
Discuss areas of interest (within relevant regulatory framework) with relevant value chain personnel and develop position of own organisation with regard to any issues raised 
Develop an agreed list of areas for action 
Validate list with own management 
Agree on a framework for progressing agreed list 
Take required actions within own organisation to implement changes 
Monitor progress of changes within own organisation 
Take required actions to ensure changes achieve their objective 
Monitor changes across value chain and their impacts 
Provide appropriate assistance to value chain members implementing agreed changes 
Undertake regular review of value chain relationships 
Review benefits obtained and costs incurred by value chain members 
Review benefits obtained by customer/value chain as a whole 
Optimise benefit/cost distributions and ratios across the value chain 
Explore areas of mutual benefit 
Analyse value chain synergies and conflicts 
Develop approaches to maximise customer benefit flowing from the value chain 

Forms

Assessment Cover Sheet

MSACMG804A - Develop the value chain
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSACMG804A - Develop the value chain

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: